Market analysis

The emerging-market segmentation in the telecom sector is fast moving away from traditional groupings of fixed, mobile, and broadband. Platforms (ownership or access through contracts) and cloud resources coupled with network capacities determine the ability of the service provider to gain and sustain market share. We are conversant and proficient with the proven market powers derived from infrastructure and services and have the expertise to conduct analysis based on end-user requirements and proposed product definitions (like a range of digital services to enterprises and consumers). More importantly, our capability is in the market definition itself adopting a slew of economic principles including susceptibility, impact power and subtle entry barriers.
Our analysis goes beyond the assessment of network dimensions, resource capabilities, but captures the nuances of hidden market power buried in contractual arrangements and sharing arrangements (exclusive or otherwise).


Market strategy

We are happy to devise the most appropriate market entry strategy for existing service providers planning to introduce new products and services as well as for new entrants aspiring to gain market entry in a competitive landscape. Identification of niche opportunities and unearthing hidden values within the market is one of our core competencies. Our approach to developing and testing market strategies are driven by principles of innovation, value creation and service integration. Market strategy exercise is largely emanating from listening to the voice of the consumers (pain points) and analysing their feedback (either through formal consumer complaints mechanisms or analysing and understanding the reasons attributed for porting out services).
Our unique value proposition in market strategy lies in developing business models to determine the value propositions of suggested strategies subject to a set of criteria (financial, economic, and social).


Dispute Settlement in telecom Sector

There is no doubt that the telecom environment has various kinds of disputes that needs a professional experienced team in these disputes. Telecom disputes may be in several types and between different parties such Interconnection and access disputes between operators, anti-competitive complaints against some firms, and filing a dispute with regulators are in the heart of our firm experience. In addition to that, our company has a dedicated team of lawyers who are fully experienced in all methods of dispute resolution in the IT and Telecom Sector including litigation, arbitration, and mediation.
Moreover, since our company has well-experienced experts who had huge experience working in the telecom sector either, with operator and regulators, the company is representing and helping clients (like telecom operators, commercial firms, and governments) with complex and emerging legal and regulatory issues and provide full support in dealing with such disputes.


Digital Transformation

The entire landscape of social life and enterprise management is swept by the rapid changes taking place to achieve connectedness, mobility and an ever-ready status for action. This is made possible by transforming the processes, inputs and outcomes into the digital format commonly referred to as digital transformation. Activities, events, places, people are increasingly represented in digital identities and exchange of digital information for the purpose of performing day to day routine processes is indeed revolutionizing the way the world works today. We are at the forefront of understanding the needs of the customers in the digital transformation process to engage with our clients to recommend the path towards achieving the change that is both desirable and fit-for-purpose.


Spectrum Management

The spectrum being a scarce resource, allocation, and distribution of which is so vital for all the telecom administrators around the world, in shaping up the competitiveness and service proliferation in their territories. The efficacy in the efficient management of the resource cuts across all end users of the range of spectrum be it telecom operators, enterprises, government, and national agencies.

We are fully cognizant of challenges faced by the regulatory authorities in the Gulf region in terms of raising demand (bandwidth of designated frequencies), pricing, and such policy issues. The range of services we strive to provide for the stakeholders are:

  • Assist in developing national spectrum management strategies and policies
  • Assist in setting frameworks and regulations for frequency licensing
  • Revise the current and future market needs for frequencies
  • Assist in setting up national plans for allocating spectrum bands
  • Study and benchmark the price of the spectrum
  • Developing migration plans for the evacuation of frequency bands from uses inconsistent with national plans and global trends
  • Assess performance of radio monitoring stations
  • Assist in regard to international coordination of satellite services
  • Provide support in design and operation of spectrum automated management systems

Interconnection Framework

Interconnection is the cornerstone of the interconnected world. A suitable interconnection framework ensures efficiency and economy leading to sector development and consumer satisfaction. We assist regulators in framing the most appropriate regulatory tools to handle intricate technical and economic issues encompassing interconnection and access regulations, model reference interconnection offers, and interconnection/access disputes.


Telecom Legal and Regulatory Framework

As the development of ICT is increasing rapidly in the current years and its impact on all aspects of our life, new emerging services and practices have also emerged as a result of that which brings with it new commercial, financial, transactions, and regulatory issues. Our company has in-depth knowledge in the legal and regulatory issues related to these emerging practices and services including issues related to IoT, the 4th industrial revolution, AI, and 5G.
We are also helping governments and private companies to tackle issues related to licensing, regulatory and operational issues. We are also advising governments in the region in setting up new regulatory positions and laws such as data protection law, cybercrimes law, and other legal and regulatory tools.
Our main practice in this regard relates to :
1- Helping in drafting the following laws :
– Data Protection Law.
– Cybercrimes Law.
– Cybersecurity Law.
– Telecom Regulatory Law.
2- Experience in:
– Access and Interconnection regulation.
– Spectrum access and use
– Unified licensing
– Regulatory compliance/enforcement defense
– Network sharing


Coverage and Rollout Obligations

The mechanisms for issuing telecommunications licenses differ from one country to another. There are countries that require new licensees to cover and provision percentages of the area or population to be covered during certain periods of time as their initial rollout commitment.

We can help administrations and regulatory bodies as well as the operator to verify that licensees implement these obligations in a transparent and neutral manner.


Quality of Services

It is a common practise in the Gulf region to observe that while administrations and regulatory authorities concerned with granting telecommunications licenses, require their licensees to comply with the quality of services standards for the range of telecommunication services provided by them in addition to standards for the performance of their networks.

These standards and indicators are considered references to measure the performance of the networks and the services they provide.

We have the competence and expertise to conduct periodic studies and develop reports related to the compliance of the various parties for adherence to the published standards (metric wise) and ensure their implementation.


Building Smart Cities

Enabling IoT applications and digitally transforming businesses is becoming critical in the Smart City space. Technology is driving our cities, our homes, and our transport. The Application Programming Interfaces, range of technologies, and products are widely increasing assisting customers and partners in providing ‘end-to-end’ solutions. The range of connected solutions spans a broad range of uses such as public and private sector systems integration, optimized user experience through online payments, and real-time asset tracking (Emergency Services, Local Authorities, and Public Agencies). Within handheld devices (SIM or Wifi enabled), and across a wide range of equipment to make sure people, transport and assets arrive safely, securely, efficiently, and on time.


Project Management Office (PMO)

Many businesses continue to focus on their Business as Usual (BAU) and are challenged with the consistent application of defined programme/project management processes, risk management, resource planning, quality management and forecasting. We provide the expertise of a well-managed Project Management Office (PMO) which can address these challenges to ensure the successful delivery of programmes and projects.
At GCS, depending on our customers’ PMO function maturity level, we will work with you to meet your set of evolving challenges, the services include:

1. Implementing, tailoring, and deploying a new PMO
2. Enhancing or optimizing an existing PMO to your business requirements
3. Operating the PMO function to deliver your business outcomes


Project and Programme Management

Our Programme and Project management services deliver successful projects/programs by ensuring our customers achieve effective organizational structure, plans, change management, quality management, risk management, communication management, and continual progress management to deliver the project/program on time. We will continually evaluate, manage, and minimize any risks or issues to achieve our customers’ project goals, business outcomes and maximize investment returns. Program and Project management is at the heart of the core services delivered by our integrated project and program management
consultancy.


Regulation

Aspects of fair play, non-discrimination, and forbearance are key guiding principles in the regulation of a competitive sector like the telecom. Our team of experts excels and revels in crafting rules and regulations to deal with these fine aspects. We strive to strike a balance between prescriptive & detailed rules and a mere statement of principles after a careful study of the market maturity and status of implementation of general regulations within the legal framework. We are aware of the requirement of the regulations to be light and investor-friendly to attract investment and yet assure fair play among the service providers. Our team
is highly qualified to develop and recommend a proportionate and fit-for-purpose set of regulations focusing on transparency, predictability, and certainty.


Policy

The intent and purpose of the regulations are easily dug up from the objectives and goals of the policy statements of the government. Our core competence is in constructing policy frameworks deriving from the aspirations and long-term goals set by the government. The policy levers are very important and serve as pillars and guides to shape the rules and regulations later. We make sure to develop policy frameworks that are more realistic and less inclined to pipe dreams of scaling utopian heights. Our approach is built on pragmatism and ground realities and adopt evidence-based data to craft policy frameworks that are flexible and amendable to measurement and monitoring. Performance metrics naturally evolve from such policy statements avoiding reliance on subjective evaluation of the achievement of goals and objectives.


Benchmarks

Comparators are helpful to indicate the space that the entity under the scanner is performing the rest of the market or similar markets elsewhere. Benchmarks serve as vital data to assess and determine the efficiency and effectiveness factors of the entity or the market in the global environment. We have special skills to develop the right benchmarking tools to grade attributes like price, cost, quality, coverage, and satisfaction levels. Our expertise extends to advising the right spectrum pricing, business valuation, and acquisition costs for businesses.


Liberalization

Our recommendation for a liberalized market in telecoms is in pursuing a combination of promoting investments in the private sector and public sector. The expertise of our team is strong in crafting public-private partnership arrangements with a tested risk evaluation and allocation metrics. Our skills in supporting contract negotiation and constructing collaborative type arrangements are profound as part of infrastructure sharing (including platforms and soft infrastructure). We strongly advocate making available as wide a choice as feasible to the consumers as part of a liberalized market environment.


Border Spill over

Radio signals are characterized by propagation and transmission characteristics, which makes it difficult to control them completely in terms of propagation, and this disturbs administrations, especially in border areas, because these signals cross the borders of other countries and may cause interference in their operators’ network and systems.

Gulf Consultations can provide support to reach coordination mechanisms to limit these instances to assess and recommend solutions in cooperation with regulators and operators being a neutral party.


IoT – Internet of Things

IoT (Internet of Things) technology can be adapted to a vast range of needs to build smarter cities and organisations. Our approach at Gulf Consultations and Services (GCS) is built around this model; that every organisation no matter how large or small has unique challenges and parameters within which to work. We love helping our clients to deliver world-class service and build greater operational efficiency through technology and digital transformation (DT). We will work with you to understand your business challenges and find a way to optimize your operations and achieve your business objectives. Most of the time, we start out talking about the set of business objectives and find a whole range of additional
benefits that can be achieved through existing practical solutions and the innovative use of technology. We will ensure seamless implementation, systems integration, and the required management support to achieve your optimal business outcome.
Our solutions are based around practical case studies and situational sensors recording a range of data types and using machine intelligence to provide insight to management teams, to aid their decision-making process. Solutions can be crafted and tailored in ways you never thought possible, by measuring anything from asset tracking, energy utilization, consumer satisfaction, automation levels and productivity. If you are looking to deliver improved services or greater efficiencies – give us a challenge, we like to think out of the box.


Pricing

Pricing regulation is an important tool to ensure transparency and consumer protection. We offer assistance in developing pricing regulations based on market analyses. These tools assist the regulators in handling complex pricing issues through ex-ante remedies and also support in addressing pricing-related complaints and disputes through ex-post intervention.


EMF Measurements

The telecommunications sector is witnessing a steady growth in terms of infrastructure and subscriber numbers, and as a result of this growth, the infrastructure of communication networks requires expansion to accommodate new technologies and large numbers of new subscribers. As a result, the need for establishing and installing large numbers of radio stations increases.

Concurrently, there is a general apprehension on the part of the public about the perception of damages resulting from the radiation emitted by these stations and other communication devices.

Gulf Consultations, as a neutral body, can provide technical support and opinion supported by field technical measurements in this field upon request from either the health and environment authorities or the regulatory authorities